APS 500 Word Statement of Claims Example (APS6) + Guide

Last Updated, 14 May 2024
Written by <a href="https://www.resumestoimpress.com.au/career-resources/author/nic/" target="_self">Nicole Wren</a>

Written by Nicole Wren

professional people shaking hands

Table of ContentsToggle Table of Content

APS 500 Word Statement of Claims Example (APS6) + Guide

by | May 14, 2024 | Writing Advice

Many APS departments are moving away from lengthy selection criteria applications and towards shorter-style applications. Many departments are asking for applicants to provide 500 word statement of claims applications. We’ll outline how to write a strategic 500 word statement of claims, and provide a comprehensive example for an APS6 Team Leader.

While the shorter response style is welcomed by applicants and panels alike, it’s not to say that these shorter responses are easy! As with any selection criteria writing, there’s a lot to take into consideration before preparing your statement. In most cases, there are no longer a list of 4 or 5 criteria you need to respond to, but instead multiple areas within the job description you need to take into refer to. Of course, as with any APS application, you’ll also need to take into account the APS Work Level Standards and Integrated Leadership System.

Take this 500 word statement of claims example for an APS6 Team Leader. It asks for you to address: “how your skills, knowledge and experience match the position description, what you will do and our ideal candidate information” – all within 500 words!

image depicting the selection criteria/ 500 word statement of claims requirements

Let’s review each of these aspects (we’ve highlighted relevant keywords).

Position Description/ Role


The Team Leader, Engagement and Support demonstrates leadership, organisational management abilities, sound judgement, flexibility to operate in a variable environment, and high-quality communication skills.


Reporting to the Assistant Director, you will be required to work with limited direction and undertake functions to support the State Manager as senior leader on site and with strategic internal and external engagement.


The Team Leader is a key role that will require you to operate collaboratively to achieve broader outcomes as part of a small team.


Working collaboratively with Engagement and Support teams in each State and Territory Office, you will work with your peer Team Leader to have direct oversight of a small corporate support team that ensures a consistent service offer to staff.

What You Will Do

  • work with the Assistant Director and State Manager to build and maintain relationships with key stakeholders including state, territory and local governments, peak bodies, sectors, commonwealth agencies and departmental policy areas
  • contribute to the analysis of intelligence and trends across the state or territory relevant to the community services portfolio to inform policy and delivery areas
  • contribute to the coordination and engagement with a defined policy division within the department
  • undertake a range of reporting requirements, including research, data collection, collation of information, data analysis and presentation
  • support ministerial requests through recording and tracking all correspondence and briefings to ensure quality, timely advice and written material
  • prepare and coordinate complex and sensitive materials including correspondence, briefing materials, reports, ministerial events/visits packages to ensure documents are complete, accurate, timely and consistent
  • provide secretariat support to the State Manager’s involvement in meetings, events and visits, including coordinating quality and timely advice, drafting agendas and other written materials, and minute-taking
  • oversee functions to support the State Manager as senior leader on site to ensure a safe, connected, and united office including aspects such as development of office wide communication, analysis of office usage, work health safety, business continuity and corporate support functions
  • lead, develop and mentor your direct reports to achieve required outcomes

Our Ideal Candidate

  • develops and maintains effective relationships with internal and external stakeholders
  • engages and collaborates with internal and external stakeholders to identify opportunities,
    achieve outcomes, and facilitate cooperation
  • displays high level attention to detail and ability to manage multiple and competing
    priorities
    , identifying opportunities for innovation and improvement
  • undertakes research, interprets complex information and provides advice
  • understands the strategic direction for the work area and develops work plans accordingly,
    using relevant legislation and policy frameworks
    as a guide
  • demonstrates strong communication skills and the ability to tailor communication style and
    language according to the audience’s level of knowledge, skill, and experience
  • demonstrates commitment to self-development and capitalises on opportunities to extend
    skills and knowledge; accepts challenging new opportunities
  • builds capability in a team environment through coaching others, providing performance
    feedback, conflict resolution and encouraging career development.

In the old days of selection criteria writing, you would have been expected to be provide an example in the STAR format for each criteria.

Of course, it would be impossible to address each of these aspects within 500 words! So, you need to be strategic about what areas you want to focus on. We suggest identifying three or so main skills and coming up with examples for those. You should ideally be able to address other points in the position description within those examples.

Including specific wording from the criteria at the start of your paragraphs (and throughout) will help the panel understand how your examples link back to what they require.

In this case, the three main skills/experience they are looking for could be considered to be:

Leadership: The role requires demonstrating leadership qualities to lead a small team effectively and achieve broader outcomes collaboratively. This includes the ability to mentor, develop, and lead direct reports.


Stakeholder Engagement: The role involves building and maintaining relationships with key stakeholders both internally and externally. This requires effective communication skills, the ability to collaborate and engage with various stakeholders, and the capacity to tailor communication according to the audience.


Analytical Skills: The role includes tasks such as analysing intelligence and trends, contributing to policy development, and undertaking reporting requirements. This requires strong analytical skills, attention to detail, and the ability to interpret complex information to inform decision-making and policy development.

Formatting Your 500 Word Statement of Claims


First paragraph (1-3 sentences): Write a summary of your key skills and experience and how this will enable you to make a strategic contribution.

Middle paragraphs: Provide examples relevant to the role, in the STAR format.

Final paragraph (1-3 sentences): Include a few sentences concluding the application and reiterating why you would be so good at the job advertised.

500 Word Statement of Claims Example


My key experience relevant to this role includes nine years’ experience in government and corporate administration (including working since 2022 as an APS5 Project Officer and as Acting APS6 Team Leader throughout this time. I am confident my leadership, stakeholder engagement and high-level analytical skills will ensure I thrive within this role.

I led a mentorship program within my team, aimed at pairing junior staff with senior mentors to facilitate their professional growth and development. I first identified senior team members who demonstrated strong leadership skills. I then matched them with junior staff members based on their skills, interests, and career goals. I ensured the mentorship pairs met regularly to discuss career development. Mentees reported a greater sense of motivation and engagement in their work in follow-up surveys. A junior staff member had been struggling with time management and prioritisation. Through the mentorship program, a senior mentor provided guidance and support in developing these skills. The junior staff member was able to improve their time management skills, leading to a 20% increase in productivity and a greater sense of confidence in their abilities.

In my current role, I collaborated with a local non-governmental organisation (NGO) to develop a joint community event aimed at raising awareness about mental health issues in the community. Upon identifying the local NGO as a suitable partner, I reached out to their leadership team to propose the idea of a joint event. I worked closely with the NGO’s team to organise the event, coordinating logistics, securing sponsorships, and promoting the event to the community. The event received significant media coverage, including features in local newspapers and radio stations. This increased our organisation’s visibility in the community and helped us reach a wider audience with our message about mental health awareness, as well as strengthening our local networks.

In response to a ministerial request, I conducted a comprehensive analysis of community needs and demographics to inform development of a new policy framework to improve access to healthcare services for vulnerable populations. I gathered and reviewed data from a variety of sources, including government reports, census data, and community surveys. I identified several key issues, including a lack of access to primary care services in certain areas and a high prevalence of chronic diseases among certain population groups. I worked with a team of experts to develop a new policy framework that addressed these issues. This was documented in a report and bribing paper provided as ministerial correspondence for review by Executive level employees. The policy was subsequently adopted. We saw significant improvements in access to healthcare services for vulnerable populations. This was evidenced by a decrease in emergency room visits for non-emergency issues and an increase in the number of individuals receiving preventive care services.

In summary, my skills, knowledge, and experience align well with the requirements of the APS 6 – Team Leader, Engagement and Support role. I am excited about the opportunity to further develop my leadership skills and contribute to the success of your team.

We hope this 500 word statement of claims example has been useful. As always, we are on hand to assist with your selection criteria and application. Contact us for a quote.

Nicole Wren

Nicole Wren

Senior Writer

Nicole is the principal resume writer at Resumes to Impress. Nicole loves writing and sharing her knowledge about all things job hunting and career guidance.

Recommended Services:

Share This
Digital Marketing by EWD | Popular Searches